bd77b Privacy Policy

1. Introduction

Welcome to the bd77b Privacy Policy. bd77b operates an online sports betting and casino gaming platform accessible at bd77b.io, serving players primarily based in Bangladesh. We are committed to protecting the privacy and personal data of all users of our platform, and to being transparent about how we collect and use information.

This Privacy Policy ("Policy") describes the types of personal data we collect from players and visitors to the bd77b platform, the purposes for which that data is used, how it is stored and protected, with whom it may be shared, how long it is retained, and the rights available to you in relation to your personal data.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and bd77b. In the event of any conflict between this Policy and the Terms & Conditions regarding data matters, this Policy shall take precedence.

This Policy is written in English and is intended to be read and interpreted in English. Any translated version is provided for convenience only; the English version is authoritative in all circumstances.

2. Data Controller

For the purposes of applicable data protection law, bd77b acts as the data controller in respect of the personal data of registered players and platform visitors. As data controller, bd77b determines the purposes and means by which your personal data is processed.

If you have any questions about how bd77b processes your personal data, wish to exercise any of your data rights, or need to report a data concern, please contact our Data Protection team at:

• Email: [email protected]
• Subject Line: "Data Protection Enquiry — [Your Account Username]"
• Response Time: Within 5 business days

3. Personal Data We Collect

bd77b collects the following categories of personal data from players and platform visitors. We only collect information that is necessary for the purposes described in this Policy.

3.1 Registration & Identity Data

When you create a bd77b account, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (to verify that you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (including city, division, and postcode)
• Username and encrypted password
• Preferred currency (BDT / ৳)

3.2 KYC & Verification Documents

As part of our Know Your Customer (KYC) process, we collect copies of identity and address verification documents, which may include:

• National Identity Card (NID) or passport photograph page
• Driving licence
• Recent utility bill or bank statement (proof of address)
• Screenshot or confirmation of your mobile banking account (e.g., bKash, Nagad) registered in your name

3.3 Financial & Transaction Data

We collect data relating to deposits, withdrawals, and gaming transactions conducted on the platform, including:

• Deposit and withdrawal amounts and dates
• Payment method used (e.g., bKash, Nagad, Rocket, Upay, BRAC Bank, City Bank, Dutch-Bangla Bank)
• Mobile banking account numbers or bank account references (masked, not full numbers)
• Transaction reference numbers
• Account balance history

3.4 Betting & Gaming Activity Data

We maintain records of your activity on the bd77b platform, including:

• Bets placed, stakes, odds accepted, and outcomes
• Casino games played, bet sizes, and session durations
• Bonuses claimed and wagering progress
• Responsible gaming tool settings (deposit limits, session timers, self-exclusion status)

3.5 Technical & Usage Data

When you access the bd77b platform, we automatically collect certain technical data about your device and usage, including:

• IP address and approximate geolocation (country/city level)
• Device type, operating system, and browser type and version
• Pages visited, time spent on each page, and navigation paths
• Session start and end times
• Referring URL (the page you visited immediately before arriving at bd77b.io)

3.6 Communications Data

We retain records of communications between you and bd77b, including:

• Customer support emails and live chat transcripts
• Complaint submissions and our responses
• Responsible gaming requests (e.g., self-exclusion requests, deposit limit changes)
• Promotional opt-in and opt-out records

4. How We Collect Your Data

bd77b collects your personal data through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to promotions.
• Automatically: Through cookies, server logs, and similar tracking technologies when you visit or use the bd77b platform. See Section 11 (Cookies & Tracking) for full details.
• From third parties: From KYC verification service providers who help us confirm your identity and age; from payment processors who confirm successful transactions; and from fraud detection services that help us protect the integrity of the platform.

5. How We Use Your Personal Data

bd77b uses the personal data we collect for the following purposes:

Purpose	Data Categories Used
Account creation and management	Registration & identity data
Age and identity verification (KYC)	KYC documents, registration data
Processing deposits and withdrawals	Financial & transaction data
Delivering sports betting and casino gaming services	Betting & gaming activity data
Administering bonuses and promotions	Registration data, gaming activity, communications data
Providing customer support	Communications data, registration data, transaction data
Fraud detection and prevention	Technical data, transaction data, gaming activity data
Responsible gaming monitoring and intervention	Gaming activity data, communications data
Platform performance and improvement	Technical & usage data
Sending service-related notifications	Registration data, communications data
Sending promotional communications (where opted in)	Registration data, gaming activity data
Legal and regulatory compliance	All categories as required

6. Legal Basis for Processing

bd77b processes your personal data on the following legal bases:

• Contract performance: Processing your registration data, KYC documents, and transaction data is necessary to deliver the services you have contracted with bd77b to receive under our Terms & Conditions.
• Legal obligation: We are required to collect and retain certain data (including KYC documentation and transaction records) to comply with applicable anti-money laundering, age verification, and financial regulation requirements.
• Legitimate interests: We process technical and usage data for fraud prevention, platform security, and service improvement purposes. These legitimate interests do not override your rights and freedoms as a data subject.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

bd77b does not sell, rent, or trade your personal data. We share your data only in the circumstances described below, and only to the extent necessary for the relevant purpose:

7.1 Service Providers

We share data with carefully selected third-party service providers who assist us in operating the bd77b platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank — to process deposits and withdrawals on your behalf.
• KYC & identity verification providers: To confirm your identity, age, and address as part of our compliance obligations.
• Game software studios: Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi — these providers may process session data to deliver and log game rounds within their platforms.
• Fraud detection and security services: To identify and prevent fraudulent activity and protect the integrity of the platform.
• Customer support platform providers: To facilitate live chat and email support interactions.

All service providers are bound by data processing agreements that require them to process your data only on bd77b's instructions and in accordance with applicable data protection standards.

7.2 Legal & Regulatory Disclosure

bd77b may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other government authorities where we are required to do so by applicable law, court order, or regulatory instruction. We will only disclose the minimum amount of data necessary to satisfy the relevant legal requirement.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of bd77b's business assets, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify registered players via email of any such transfer and of any material changes to the way their data will be handled as a result.

8. International Data Transfers

The bd77b platform is operated from servers that may be located outside of Bangladesh. Some of our third-party service providers (including game studios and technical infrastructure providers) are based in countries other than Bangladesh. Where personal data is transferred internationally, bd77b takes appropriate steps to ensure that adequate safeguards are in place to protect your data, including the use of standard contractual clauses and data processing agreements that impose data protection obligations on the recipient.

By using the bd77b platform, you acknowledge and consent to the transfer of your personal data to servers and service providers outside your country of residence, subject to the protections described in this Policy.

9. Data Retention

bd77b retains your personal data for the following periods:

• Active account data: Retained for the lifetime of your account and for a period of 5 years following account closure, to fulfil legal and regulatory obligations relating to anti-money laundering and financial record-keeping.
• KYC documents: Retained for a minimum of 5 years from the date of submission, or longer if required by applicable law.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Customer support communications: Retained for 3 years from the date of the last communication in a support thread.
• Technical and usage data (logs): Retained for 12 months from the date of collection, after which they are anonymised or deleted.
• Marketing consent records: Retained for the duration of your account and for 2 years following withdrawal of consent, to demonstrate compliance.

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to you as an identifiable individual.

10. Data Security

bd77b implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive stored data, including passwords (hashed using industry-standard algorithms), payment references, and identity documents.
• Access controls: Strict role-based access controls ensure that only authorised bd77b personnel have access to personal data, and only to the extent necessary for their role.
• Regular security audits and penetration testing to identify and remediate vulnerabilities.
• Intrusion detection systems to monitor for unusual access patterns or unauthorised activity.
• Two-factor authentication (2FA) available to all players to add an additional layer of protection to their accounts.

Despite these measures, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your personal data and poses a risk to your rights and freedoms, bd77b will notify you promptly and take all available steps to contain and remediate the breach.

11. Cookies & Tracking Technologies

The bd77b platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to recognise your device on subsequent visits and to remember your preferences.

11.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as account login sessions, shopping cart functionality, and security features. These cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences (such as preferred language and responsible gaming settings) to provide a more personalised experience. You may disable these, but doing so may affect platform functionality.
• Analytics Cookies: We use analytics tools to understand how players use the platform — which pages are most visited, where users drop off, and how performance can be improved. Analytics data is aggregated and anonymised where possible.
• Marketing Cookies: Where you have given consent, we may use cookies to deliver relevant promotional content. These cookies track your browsing behaviour across sessions to help us tailor offers to your interests.

11.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling strictly necessary cookies will prevent you from logging into your bd77b account. For guidance on managing cookies in your specific browser, refer to your browser's help documentation. You may also withdraw consent for non-essential cookies at any time by contacting us at [email protected].

12. Your Data Protection Rights

As a user of the bd77b platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [Your Account Username]". We will respond within 5 business days.

• Right of Access: You have the right to request a copy of all personal data we hold about you, together with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that we may be required to retain certain data to fulfil legal obligations even where a deletion request is made.
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive a copy of the personal data you provided to us in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

13. Minors & Age Restriction

The bd77b platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. If you are a parent or guardian and believe that a person under 21 in your care has registered an account with bd77b or provided personal data to us without your consent, please contact us immediately at [email protected]. We will investigate and take appropriate steps to close any such account and delete the associated personal data as quickly as possible.

bd77b takes the protection of minors seriously. Our registration process includes mandatory age verification, and we perform additional KYC age checks before processing any withdrawal. Any account found to belong to a person under 21 will be closed immediately and the matter may be reported to the appropriate authorities.

14. Third-Party Links & Services

The bd77b platform may contain references to or integrations with third-party service providers, including game studios (such as Evolution Gaming, Pragmatic Play, and Spribe) and payment service providers (such as bKash and Nagad). When you interact with a third-party game or payment interface embedded within or linked from the bd77b platform, that provider may independently collect data about your interaction in accordance with their own privacy policy.

bd77b is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party services you interact with. Our data processing agreements with these providers require them to handle data transferred from bd77b in accordance with applicable data protection standards, but bd77b cannot be held liable for data collected independently by third parties outside the scope of those agreements.

15. Changes to This Privacy Policy

bd77b reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players by email to the address on file and/or by displaying a prominent notice on the bd77b platform at least 7 days before the revised Policy comes into effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed of how we handle your personal data. Your continued use of the bd77b platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you must cease using the platform and contact us to close your account.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to bd77b's handling of your personal data, please do not hesitate to get in touch. Our Data Protection team is available 24 hours a day, 7 days a week, and will respond to all data-related enquiries within 5 business days.

• Email: [email protected]
• Subject Line: "Privacy Policy Enquiry — [Your Account Username]"
• Response Time: Within 5 business days for data rights requests; within 1 hour for general support
• Availability: 24/7, 365 days a year
• Language: English

For urgent security concerns — such as suspected unauthorised access to your account or a suspected data breach — please contact us immediately at [email protected] with the subject line "Security Alert — [Your Account Username]" and our security team will prioritise your request.